Return & Exchange policy

Last Updated: September 3, 2026

At Libas Studio PK, we want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, we are here to help.

1. Exchange Eligibility

You may request an exchange if:

  • You received a wrong product.

  • You received a damaged or defective product.

  • The product received is different from what you ordered.

  • The product is unused, unworn, unwashed, and in its original condition.

  • The original packaging, tags, and accessories are still intact.

2. Exchange Time Period

Exchange requests must be made within 7 days of receiving your order.

After 7 days, we may not be able to accept an exchange request.

3. Items That Cannot Be Exchanged

For hygiene and product-quality reasons, we do not accept exchanges for:

  • Used, worn, washed, or altered items

  • Products with removed or damaged tags

  • Items damaged after delivery due to customer handling

  • Items that have been stitched, cut, altered, or customized

  • Items purchased during certain clearance or final-sale promotions

4. How to Request an Exchange

To request an exchange, please contact us within 7 days of receiving your order.

Please provide:

  • Your order number

  • Your name and phone number

  • Reason for the exchange

  • Clear photos/videos of the product if it is damaged or defective

Our team will review your request and let you know whether it qualifies for an exchange.

5. Wrong or Damaged Items

If you receive a wrong, damaged, or defective item, please contact us as soon as possible.

We may request photos or a short video showing the issue before approving the exchange.

If the issue is confirmed to be our mistake, we will arrange an exchange according to product availability.

6. Product Availability

Exchanges are subject to product availability.

If the same product is unavailable, we may offer an alternative solution depending on the circumstances.

7. Return Shipping

If the exchange is required because we sent you the wrong or defective product, Libas Studio PK will cover the applicable return/exchange shipping cost.

For other exchange requests, shipping charges may apply.

8. Refunds

Our standard policy is exchange rather than refund.

Refunds will only be considered in situations where an exchange is not possible or where required under applicable law.

If a refund is approved, we will inform you about the applicable refund method and processing time.

9. Sale and Discounted Items

Products purchased during special sales, clearance offers, or promotional campaigns may have different exchange conditions.

Please check the terms of the specific promotion before placing your order.

10. Order Cancellation

If you want to cancel an order, please contact us as soon as possible.

Once an order has been dispatched, cancellation may no longer be possible.

11. Important Note

Slight differences in color may occur due to lighting, photography, and differences between device screens. Such minor variations may not be considered a product defect.

12. Contact Us

If you have any questions about our Return & Exchange Policy, please contact us:

Website: libasstudiopk.com
Email: Official.libasstudio@gmail.com
Phone/WhatsApp: +923060745558

Libas Studio PK
The Best Clothing Brand